Coco Software Studio / INDEPENDENT DIGITAL STUDIO
COCO / WHAT WE CAN BUILD

Wholesale Ordering SystemsThe real order starts before anyone opens a cart.

On a store visit, a rep assesses shelf needs, stock and dates, agrees price and quantity with the owner, then captures that decision without rekeying at the office.

Built around your business · Clear scope · Practical delivery

COCO / WORKFLOW STUDY03—17

From uncertainty to action

Customer questionThe real order starts before anyone opens a cart.
Business contextA rep visits a shop with poor reception but still nee…
First improvementShadow the in-store sales sequence
Concept interface
COCO / COMMERCE ENGINEERING
Understand the work first.
01 / THE REAL PROBLEM
The business question comes first.

On a store visit, a rep assesses shelf needs, stock and dates, agrees price and quantity with the owner, then captures that decision without rekeying at the office.

TYPICAL BUSINESS SCENARIO

A familiar moment in the business

A rep visits a shop with poor reception but still needs to capture an agreed order. Later Hansford work included offline draft capture and reconnection sync.

Typical business scenario.

02 / HOW WE WOULD APPROACH IT

Understand the situation.
Then make the right change.

Three practical decisions that often shape this engagement. Your actual scope is agreed for your business.

Shadow the in-store sales sequence
COCO / WORKING SESSION
Shadow the in-store sales sequence
STEP 01 / 03Illustrative
03 / TAILORED DELIVERY

What might we deliver?

Custom engineering that can be tested, supported and extended as your business grows.

01 /

Field catalogue and order capture

02 /

Offline drafts where required

03 /

Handoff to the existing finance flow

This is a representative workflow—not a ready-made product or an undocumented client feature. Platform access, financial responsibility, fees and delivery scope must be confirmed per engagement.

HANSFORD / DOCUMENTED CLIENT PROJECTCarry field-sales decisions into existing finance workflows.

Hansford’s ordering workflow centres on store visits; later work added offline drafts and reconnect sync. This is not a standard feature set for every client.

Explore the case ↗
04 / MEASURE WHAT MATTERS

How would we know?

We prefer useful evidence over decorative dashboards. Final metrics depend on available and trustworthy data.

01

Visit-to-order capture time

Track changes in visit-to-order capture time against the baseline.

02

Missed and duplicated entries

Track changes in missed and duplicated entries against the baseline.

03

Exception recovery

Track changes in exception recovery against the baseline.

05 / CONNECTED CAPABILITIES

What needs to connect
behind the order?

Connect products, customers, orders, stock, payments and finance based on your operating model—not a fixed feature list.

START WITH YOUR BUSINESS

Start with the problem.
Then scope the work.

Tell us how you operate, what you currently use and the one thing you want to improve.